Home Shield Insurance is a home warranty company that offers coverage for a wide range of household systems and appliances. It can save you thousands of dollars in repairs if these items break down and stop working.
AHS also offers more add-on options than some competitors, which makes it easier to customize your plan. The company’s payout caps are very generous, too.
Cost
Home warranty companies like American Home Shield and First American Home Warranty offer plans to protect the key systems and appliances of your home. These warranties usually have a fixed service fee that covers the costs of repairs and replacements when a breakdown occurs.
Depending on your specific needs and budget, you can choose from a range of plans that vary in price. You can even add extra coverage to your warranty plan if you want more protection than what it already provides.
The basic ShieldSilver(tm) plan is one of the most affordable options and it includes coverage for 14 major home systems as well as appliances like refrigerators, washers, and dryers. It also includes discounts on air filters, HVAC tune-ups, and more.
Another plan from the company is ShieldGold(tm), which is the most comprehensive option. Its coverage is similar to the ShieldPlatinum plan, but it includes extras like roof leak repairs and free HVAC tune-ups.
Home Repairs Or Replacements
In addition to its three standard plans, American Home Shield offers a handful of add-ons that can be added to any of its base policies. These add-ons include a $50 discount on protecting multiple residences, discounts for AARP members, and a $25 Amazon gift card for current members.
While the cost of a home warranty is often high, it can be a worthwhile investment to help protect your important home systems and appliances from expensive repairs or replacements. According to a survey from ClearVantage for American Home Shield, the average cost of repair and replacement in the U.S. is the eightieth percentile of all home expenses, so paying a few hundred dollars a year for a home warranty could save you thousands in the long run.
To get a quote for a home warranty, you must fill out an online form and provide information about your home. You can expect to receive a quote within a few minutes, and it will be sent to your email address.
You can also request a home warranty sample contract by going to the American Home Shield website. The contract outlines your potential warranty coverage and the service fees, limitations, and exclusions that may apply to your home. However, it is not a comprehensive description of what you will be getting and the contract may not match exactly with your actual contract.
Coverage
If a home system or appliance breaks down, a home warranty can help pay for the repairs. While this is different from traditional homeowners insurance, some people choose to purchase both types of coverage to get complete protection.
One of the best-known brands in the home warranty industry, American Home Shield has been in business since 1971 and serves a wide range of homes across the country. Its plans cover a variety of systems and appliances, including heating, air conditioning, and electrical components.
Homeowners can choose from three comprehensive plans, including a basic ShieldSilver plan that covers 14 major systems, or the more extensive ShieldGold and ShieldPlatinum plans. The latter two offer coverage for up to 23 systems and appliances.
Despite the extensive coverage offered, it’s important to be aware of any limitations and exclusions that apply to each plan. This way, you can make an informed decision on which company is right for your needs and budget.
In addition to covering a variety of systems and appliances, American Home Shield also offers additional services, like seasonal HVAC tune-ups and discounts on new appliances. Its website features a handy tool that lets you compare the cost of various policies side-by-side.
Comprehensive Plans
Aside from its comprehensive plans, American Home Shield also has a strong reputation for providing quality customer service. Its network of local, licensed contractors is extensive and its 30-day workmanship guarantee can give homeowners peace of mind that their repairs will be completed correctly.
The company offers a wide variety of service options, including an online claims portal that allows customers to submit claims from the comfort of their own homes. Its service area is also expansive, covering 48 states, with the exception of Alaska and Hawaii.
Overall, American Home Shield has some of the most comprehensive coverage in the industry. This is largely due to its payout caps, which are very generous for their gold and platinum plans.
The company’s claims process is also relatively simple and straightforward, with a customer service hotline and online portal available. However, customers have reported long response times and negative reviews regarding claim resolution in some cases.
Customer service
American Home Shield is a leading home warranty company that has over 2 million members across 49 states and the District of Columbia. The company was founded in 1997 and is now owned by Frontdoor, a publicly traded company on the NASDAQ stock market.
American Home Shield offers three home warranty plans: the gold plan, the platinum plan, and the silver plan. The gold and platinum plan both offer a wide range of coverage options, while the silver plan covers just 14 key systems. These include heating and air conditioning, electrical, plumbing, and water heaters, garbage disposals, doorbells, and smoke detectors.
In addition to covering a wide variety of appliances and systems, American Home Shield also allows consumers to request repairs and services through ProConnect, which connects homeowners with local contractors or handymen who can help with many minor repairs. These service requests can be made through the company’s website, by phone, or through its 24-hour customer service line.
American Home Shield
The American Home Shield service area is broad, with more than 2,000 approved contractors and technicians available. Customers can search for a local contractor through ProConnect and set up an appointment with them over the phone or online. Once the contractor has arrived at the home, they will take an inventory of any issues and make the necessary repairs.
According to a recent Consumer Affairs review, most American Home Shield customers are satisfied with the overall experience and the quality of their repair work. They reported that their representatives were friendly and responsive and that the repair technicians they used were competent and knowledgeable.
However, some customers have cited complaints regarding the quality of their contractors’ work. This could be a problem with the contractors that American Home Shield uses, or it could be an issue with the supply chain and logistics involved in delivering the parts needed for home repairs.
The claims process for American Home Shield home warranties generally takes a few days to complete. This is in line with industry standards and similar to other major home warranty companies. Once authorization for a major repair has been issued, homeowners can expect the contractor to contact them to schedule an appointment and provide a quote for the cost of the repairs.
Reputation
Home Shield Insurance has a good reputation among consumers. Its website is a pleasure to navigate and its customer service representatives are on the ball. It also has an impressively large network of contractors, a feature that saves homeowners time and energy in the event of a disaster.
American Home Shield offers a variety of home protection plans, including the best-selling and most expensive “Shield Gold” which covers your home’s heating, cooling, plumbing, and electrical systems. They also offer a number of specialty plans like pool and spa coverage and water heater protection. The company also boasts a solid track record of customer service, although they do not provide a great deal of transparency about its pricing model.
In the end, it comes down to what you want to get out of a home warranty company and how much you are willing to spend on coverage and services. The best way to find out is to compare prices, coverage, and customer service from multiple companies. You can do this by asking your local insurance agent for a quote or visiting your preferred provider’s website. Luckily, most companies have a helpful customer service department to answer any questions you might have.
