The coaching approach is based on a relationship between human beings. Thus, trust is an important element to consider during such a process. Stéphane Coulier is a certified professional coach who intervenes in companies. With nearly 30 years of experience in human resources, management, and consulting, he talks to us today about the elements to consider when selecting a career transition coach, and above all, the relationship of trust, which is essential to develop in the context of business coaching.

What is a good business coach?

According to Stéphane Coulier, a good business coach has an interest and curiosity for everything related to human beings, (their characteristics, their emotions, their values, their beliefs, etc.). It understands the organization as a system and as a place of interaction and power relations. On the other hand, a coach has the ability to step aside in the interests of the person being coached. The important thing for him is to help the coach to give himself a direction and to help him move towards it. In this sense, Stéphane Coulier likes to refer to the quote from Seneca. No wind is favorable to those who do not know where they are going. Stephane Coulier considers leadership coaching as a way of helping the person being coached to see the future differently, to give themselves perspectives but at the same time to push them to act in order to make their dreams come true: Vision without action is a dream, action without vision is a nightmare (Japanese proverb)

Adaptability, the key to coaching

Coaches use techniques adapted to their approaches, background, and training. However, it is above all fundamental to adapt to the person in front of you. A coach has the flexibility to know how to juggle between different approaches. He avoids tracing a model too systematically because it would result in a loss of flexibility in the face of his client’s needs.

Essentials to consider when choosing a coach

Two elements must be prioritized when choosing a coach.

  • You have to dare to be different: select people who work differently from you so that the coach can provide new or missing elements that the person has not thought of.
  • Choose a person who has already coached on themes identical to the problems of the coach and ideally who has knowledge of his sector of activity. Thus, the coach will be able to better understand the problems and the professional environment of the coach and thus will be able to be effective more quickly in his approach. In addition, trust with his coach can be established more easily by an empathetic sharing of the work context of the performance coach.

Trust, a construction over time

According to Stéphane Coulier, trust is a key aspect in a coaching process. It is not an asset but is built over time. To explain it, Stéphane uses the metaphor of the beam: “Trust is like being on a beam. Even if the beam is wide and stable, it is still possible to fall. The balance is fragile and evolving”.

For the trust, he relies on David Meister’s equation in his book “The Trusted Advisor”:

The Trust Equation:

Trust is therefore based first on the notion of credibility. Which is initially built from the experience and training of the coach. It is also linked to the influence of the coach and what he embodies. Trust also includes the notion of reliability; coaching is work and, in this sense, it must be based on principles of professionalism. To develop reliability, the coach must demonstrate the requirement, the rigor both for him and towards his client. The concept of intimacy is also part of the trust. The process involves entering resonance with the coach and encouraging him to open while keeping a professional distance. You have to find the right balance. Finally, any relationship of trust with a coach can only work if the coach is convinced that the coach. Is totally focused on the needs of his client and not on his own interests.

Don’t wait any longer: do business with a certified coach

Are you looking for a certified coach? Find the type of professional that suits you and. With whom you can develop a relationship of trust by searching the directories in the United States. By dealing with ICF-certified career transition specialists, you have the assurance that they have the required training, the appropriate experience and that they respect a code of ethics.